Privacy Policy

Last updated: 04 September 2025

This Privacy Policy explains how LuminaPath Academy Ltd. ("we", "us", "our") collects, uses, and shares your information when you visit luminapath.website, enrol in our programmes, or otherwise interact with us. We act as the data controller for personal data processed under this Policy.

1. Who we are

LuminaPath Academy Ltd., 19 Lumen Arcade, Cambridge, CB2 3EZ, United Kingdom. Telephone: +44 20 3808 6491. Email: info@luminapath.website.

2. Data we collect

Identity & Contact: name, email, phone, country.
Learning data: programme choices, progress, submissions, feedback.
Usage data: pages viewed, device info, approximate location, referral sources.
Transaction data: invoices, payments (processed by third‑party processors; we do not store card numbers).
Communications: emails, messages, support requests.
Cookies and similar technologies for essential site functions, analytics, and preferences.

3. How and why we use data (lawful bases)

Provide services (contract): create your account, deliver programmes, issue certificates.
Improve and secure (legitimate interests): analytics, troubleshooting, and preventing fraud/abuse.
Communications (consent/legitimate interests): onboarding, service notices, optional marketing.
Legal compliance (legal obligation): tax, accounting, regulatory requests.

4. Sharing

We share data with trusted vendors acting as processors (e.g., cloud hosting, analytics, payment providers) under appropriate contracts. Where required, data may be disclosed to authorities or in connection with a business transaction.

5. International transfers

Where data is transferred outside the UK/EEA, we rely on appropriate safeguards such as adequacy decisions or Standard Contractual Clauses.

6. Retention

We keep personal data only as long as needed for the purposes above. Typical retention: account data for the life of the account; learning records for 3 years after completion; invoices for 6 years to meet legal obligations.

7. Your rights

Under UK GDPR you have rights to access, rectify, erase, restrict, port, and object to processing. You may also withdraw consent where processing relies on consent.

8. Cookies

You can control cookies via your browser settings. Essential cookies are required for the website to function and cannot be switched off.

9. Security

We use technical and organisational measures to protect data; however, no method of transmission or storage is completely secure.

10. Contact & complaints

Contact us at info@luminapath.website. You can also lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.

11. Changes

We may update this Policy from time to time. Material changes will be announced on this page.